Education
University of Texas at Austin

Postgraduate Program in Data Science and Business Analytics

2024 – 2025

Built a stronger foundation in data analysis, business problem-solving, visualisation, and evidence-based decision-making.

Great Lakes Executive Learning

PG in Artificial Intelligence and Machine Learning

2024 – 2025

Developed an understanding of AI, machine learning, emerging technologies, and their practical application in business and learning environments.

Bachelor of Arts in Education

In Progress

Strengthening the academic foundation supporting curriculum development, instructional practice, and learner-centred education.

Christian Medical College and Hospital

Diploma in Nursing

2001 – 2004

Developed an early foundation in communication, structured practice, responsibility, and supporting people in high-stakes environments.

Certifications
  • Foundations of Project Management, Google / Coursera
  • Microlearning Design, Articulate 360 / Sutherland
  • Learning Technologies Foundations and Applications, University of Illinois Urbana-Champaign / Coursera
Professional Experience
Lumina Datamatics

Senior Manager, Instructional Design

Sep 2025 – Present

Lead instructional design delivery across higher education, professional learning, and digital course-development programmes.

Guide teams on learning architecture, content treatment, storyboards, assessments, quality review, and production readiness.

Work with SMEs, reviewers, editors, project teams, and client stakeholders to turn complex source material into clear, structured learning experiences.

Sutherland Global Services

Lead Instructional Designer and New Hire Training Lead

Nov 2016 – Dec 2024

Created curriculum blueprints, assessment banks, onboarding guides, and reusable learning resources.

Supported the standardisation of instructional materials across programmes and helped make delivery more consistent and scalable.

Greenleaf Consultancy

Lead Instructional Designer, Contract

Nov Jan 2025–May 2025

Created curriculum blueprints, assessment banks, onboarding guides, and reusable learning resources.

Supported the standardisation of instructional materials across programmes and helped make delivery more consistent and scalable.

Awards & Recognition
Annual HR APAC Award

Extraordinary Contribution

2021

Recognised for exceptional contribution to training, team support, and business performance.

Platinum Award for People

People management

2016–2018

Recognised for consistent contribution to people development, collaboration, and team performance.

Best Trainer Award

AT&T & DIRECTV Programs

JFM 2022 and FY 2023

Recognised for training delivery, learner support, and overall training performance.

Stellar Success Award, Merit

AT&T & DIRECTV Programs

Q1 2021

Recognised for strong performance and contribution to business outcomes.

Top Performer - Sales and Support

AT&T ConnecTech

2016–2017

Recognised for performance across customer support and sales.

PrintDownload
Core Competencies
  • Learning Strategy & Transformation
  • Curriculum & Learning Architecture
  • Instructional & Assessment Design
  • Digital Learning Development
  • Quality Systems & Governance
  • Team & Stakeholder
  • Team Leadership & Stakeholder Management
Tools & Platforms
Authoring
  • Storyline, Rise 360, Adobe Captivate
Media
  • Camtasia, Adobe Creative Cloud, Canva
Learning Platforms
  • LMS, SCORM, xAPI
Productivity
  • Microsoft Office, collaborative review tools
AI Solutions
  • Automation, and workflow optimisation
Language Skills

Advanced professional proficiency, CEFR C1

Career Highlights
  • Led multi-client instructional design delivery across higher education, professional learning, and digital course development
  • Managed three instructional project teams with 35+ instructional designers and SMEs
  • Standardised 50+ modular learning resources and reusable asset libraries
  • Created 20+ courses and reusable instructional blueprints
  • Authored 40+ knowledge-base and troubleshooting documents